Experienced and Passionate Customer Success Professional looking to enhance her skills and exposure by working with Global Companies and Global Clients.
I enjoy and am at ease with new technology, as most of the Customers are now engaging with businesses online. Customer Experience is of prime importance and I am looking for that opportunity to show my expertise in that area.
I am a flexible professional with great attitude, embracing values such as Honesty, Integrity and High Professionalism.
My role was to assist customers with customer request. This was both customer facing at the Bank as well as online with customers, using Customer Support Software as well as Video-Conference Tools such as zoom.