Monica Geller

  • Customer Success Officer
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Aug 08, 2020
Part time Admin-Clerical Banking Education General Business Human Resources

Personal Summary

Experienced and Passionate Customer Success Professional looking to enhance her skills and exposure by working with Global Companies and Global Clients.

I enjoy and am at ease with new technology, as most of the Customers are now engaging with businesses online. Customer Experience is of prime importance and I am looking for that opportunity to show my expertise in that area.

I am a flexible professional with great attitude, embracing values such as Honesty, Integrity and High Professionalism.

Work Experience

Customer Service Officer
Jan 2015 - Dec 2018 MayBank

My role was to assist customers with customer request. This was both customer facing at the Bank as well as online with customers, using Customer Support Software as well as Video-Conference Tools such as zoom.

Education

Business Management
Sep 2012 - Oct 2016 Asia Pacific University